GET HELP
We have many different ways to discover the answers you need! From questions about our DIY Kits, Tools & Materials, or a Custom Order. here is how you get your help...
FAQs
For the quickest help with basic information and questions, try clicking through to our FAQ page.
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If you want to get quick access to things like shipping rates or delivery times, head there.
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Maybe looking for our Return policy?
EMAIL
If you don't find the answer you are looking for in the FAQs and you have additional questions about our service, products, or order, please contact us via info@thethistleandbone.com, and we will do our best to get back with you promptly. We check our email constantly and can usually get you an answer to any question within 1-2 business days.
1-ON-1 HELP
If you have questions about a pattern, a technique, or something else is holding you up. We offer 1-on-1 zoom tutoring. From choosing which tools to use, what materials to use, or how to get a technique mastered, we are here to help you every day of the week. We will always listen carefully, explain clearly, and be 100% invested in your advancement. Go forth and schedule a session here and we will get you all set to hit the ground running!
THREADS
If you would like to learn more about a new technique, if you want to brush up on something you think you could improve on, or if you want to just sit back and watch us create some interesting things and maybe pick up a few things along the way, check out Threads, our collection of video tutorials that we will be working on expanding as often as possible. This is COMING SOON!